Drytop Roofing is helping homeowners throughout the Prescott area protect one of their biggest investments while bringing a customer-focused approach to the roofing industry. In this conversation, Dylan Simonson shares how growing up in the roofing trade inspired him to build a company centered on communication, reliability, and service.
Simonson says he has been working on roofs since he was 12 years old, learning the trade through his family’s roofing business in the Phoenix area. After spending years working in the Valley heat, he eventually returned to Prescott and launched Drytop Roofing, motivated by what he saw as a lack of communication and customer service within the industry.
Today, Drytop Roofing provides services ranging from emergency repairs and inspections to maintenance, reroofs, and installations for shingle, tile, metal, and flat roofing systems. Simonson says one of the most common compliments he receives is simply answering the phone when customers call.
Inside the Conversation
- Why communication is a major focus at Drytop Roofing
- How growing up in roofing shaped Dylan Simonson’s career
- Why customer service remains a competitive advantage
- How employee culture impacts project quality
- Why roof maintenance matters before monsoon season
Simonson believes many homeowners have grown frustrated with contractors who fail to return calls or communicate clearly throughout a project. He says customers making significant investments in their homes deserve timely responses, accurate information, and a contractor who remains accessible throughout the process.
While roofing itself requires technical expertise, Simonson says operating a business brings a different set of responsibilities. Beyond managing projects, he focuses heavily on supporting employees, creating a positive work environment, and ensuring customers receive quality workmanship. He believes taking care of employees leads directly to better service and better results for homeowners.
Family remains a major influence in both his personal and professional life. As one of 18 siblings, Simonson grew up in a large family where hard work, accountability, and mutual support were everyday expectations. Those values continue to guide his approach to customer relationships and business operations today.
With Northern Arizona’s monsoon season bringing heavy rain, wind, and occasional storm damage, Simonson encourages homeowners to address roofing concerns early rather than waiting for leaks or larger problems to develop. Regular inspections and maintenance can often identify issues before they become costly repairs.
For Simonson, the goal is simple: provide dependable roofing services while treating customers and employees the way he would want his own family treated.
Drytop Roofing can be found online at drytoproofingaz.com or reached at 928-515-4546.
