A family-run moving company is helping Prescott area residents navigate one of life’s most stressful events with a focus on transparency, trust, and community care. In this conversation, Devin Connor of Overall Moving shares how the locally operated business is raising the bar in an industry often challenged by hidden fees, unreliable service, and bad actors.
Photo courtesy of Overall Moving’s Facebook Page
Connor helps lead Overall Moving alongside his brother, Donavon, and longtime business partner, Hunter. He jokes about being the “chief bottle washer,” reflecting his hands-on approach. Whether managing operations, supporting Donavon, or even sweeping floors, Connor says making an impact matters more than titles.
Based in Chino Valley, Overall Moving serves Prescott, Prescott Valley, and surrounding communities, offering both local and long-distance moving services. The company works with a wide range of clients, from families relocating across town to retirees moving closer to loved ones or seeking better health conditions.
Inside the Conversation
- How Overall Moving balances family leadership and business growth
- Why trust and transparency are critical in the moving industry
- The risks of freight brokers and “too good to be true” quotes
- How technology like GPS tracking adds peace of mind
- What customers should ask before hiring a moving company
Connor explains that not all moving experiences are equal. Some companies offer low quotes through freight brokers, then raise prices or subcontract to unvetted crews. In extreme cases, customers’ belongings can be held until additional payment is made.
To avoid this, Connor recommends requesting a binding estimate in writing, which guarantees the quoted price. He says this protects customers and reflects a company’s commitment to ethical practices.
Overall Moving focuses on continuity of service, aiming to have the same crew handle packing, loading, and delivery. This reduces the risk of lost or mixed items and gives customers greater confidence throughout the process.
For long-distance moves, the company uses GPS tracking and clear communication so customers can monitor shipments and stay informed. Connor says this helps ease the stress of moving a lifetime of belongings.
Community support is also part of the company’s mission. Connor shared a story of helping recover and deliver a family’s belongings after a moving truck accident, restoring items and shipping them at no cost.
He also notes that moving is not always the best option. For smaller or lower-value moves, especially long-distance, customers may be better off selling items and starting fresh.
Overall Moving recommends reaching out early during the busy spring and summer months, when schedules can fill up 30 to 60 days in advance.
Whether moving across town or across the country, Overall Moving is building its reputation on a simple principle: do the job right, treat people fairly, and keep life moving forward without unnecessary stress.
